How We Handle Personal Information
We process your data to verify identity, clear deposits and withdrawals, prevent duplicate accounts, and deliver support. Information you provide during sign-up — mobile number, date of birth, preferred payment method — is stored securely and used only for these operational purposes. When you deposit via
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bKash, Nagad or Rocket, we record the transaction reference and amount to reconcile your account balance. Device identifiers and IP addresses help us detect suspicious login patterns and protect your wallet. We retain account records for the period required by applicable regulations in eligible regions; after
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that window closes, records are anonymised or deleted. We do not sell your personal data to third parties. Marketing messages are sent only when you opt in, and you can withdraw consent at any time through account settings. Cookies track your session state and game preferences
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so you can resume where you left off across mobile and desktop. Third-party analytics tools may collect aggregate usage data to improve lobby navigation, but they do not receive identifiable details tied to your account. If you wish to review, update or request deletion of your
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data, contact our support team through the channels listed below. Availability of these rights depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.